Digital community: Expand digital access across the county

Through our delivery theme of 'digital community' we are committed to Improving digital infrastructure and connectivity, providing people and businesses with the skills and technology needed to enhance their lives.

What you've told us, what we are going to do and what this means for you

What you've told us	What we are going to do	What this means for you
Demonstrate digital leadership regionally and nationally.	In partnership, making the most of available investment, working with national teams, partners and other local authorities on joint initiatives.	We will lead regionally and nationally to develop improved and innovative digital services.
Ensure digital is a key focus in all our strategies and is used to support the delivery of the council's outcomes.	Ensure that digital is embedded in all our strategies, particularly around social care and tackling the climate crisis.	Our strategies will be clear on how we are using technology to meet our goals.
Support digital adoption across the county in the community, education and the private sector.	Work with communities, businesses and citizens to support access to hardware and training and make the most of the technical solutions developed in the community.	We will offer you support to access devices and skills to take advantage of new technologies developed with the community.
Work with partners and the voluntary and community sector (VCS) to facilitate and support digital initiatives, and particularly digital inclusion initiatives for residents to become more digitally connected and reduce isolation.	Facilitate and support digital initiatives, whilst ensuring that information can be shared between partner organisations and adhering to rigorous information governance.	We will work with our partners and the voluntary and community sector to offer you opportunities to become more digitally connected.
Facilitate and contribute to central government and private sector investment in internet connectivity in the county.	Encourage residents and businesses to make use of national and regional funding opportunities to further our digital objectives.	We will work with the private sector to further improve the connection access and strength in the county.

Collaboration and inclusion

We will work digitally in partnership to seamlessly tackle complex issues by connecting with partners to share knowledge and resources. We will ensure people have access to technology, devices and the skills and the confidence to flourish.

We will:

encourage small to medium sized enterprises (SMEs) to make use of national and regional funding opportunities to further our economic objectives
in partnership, make the most of available investment, working with national teams, partners and other local authorities (LAs) on joint initiatives
support access to hardware
carbon, environment, sustainability and social value
ensure information can be meaningfully shared between partner organisations, adhering to rigorous information governance policies and procedures
work with communities, businesses and citizens to make the most of the technical solutions developed in the community.

This content is part of our Digital strategy 2023-2028.

Read the next page: About our digital strategy

Read the previous page: Digital council: Make sure our staff have the right digital skills and technology

Contact Customer Services

Email help@durham.gov.uk
Telephone 03000 26 0000

Related information

Digital strategy 2023-2028