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Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

A to Z


On our A to Z you will find an alphabetical list of the services and information we offer, as well as some information about key partner organisations. Please click on the letters below to see what options are available.

We will arrange for the collection and removal of abandoned shopping trolleys wherever possible.
An abandoned vehicle is one which appears to have been left without an owner. It may not have been moved for a long time and it may be in poor condition, vandalised or in a dangerous position.
Find out about adopting a child, how to apply to adopt and what support is available for families.
Find out about courses and training we can offer.
Air quality in County Durham, what we are doing and what you can do to reduce air pollution.
The signs that someone has significant health or social problems as a result of alcohol or other drug use will depend on what drug they are taking or how much alcohol they consume. This page provides advice and information on alcohol and directs you to support services available in County Durham.
This page contains information about allotments, including how to apply for one, how much it costs and how to raise enquiries.
Anti-social behaviour covers a range of activities that affect people's enjoyment of their homes and communities. This page provides information on where to find help and other useful information.
Promoting the conservation, enhancement and understanding of Durham's distinctive historic environment.
Our Armed Forces Outreach Service can provide help and support to all Forces personnel, reservists, Veterans and their families.


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