Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

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About our digital strategy

Our five-year digital strategy is intended to adapt to the changing environment we work in and the developing needs of our communities.

We will review the strategy regularly to ensure that it continues to align with the County Durham Vision 2035 and our Council Plan.

Work carried out as part of the previous digital strategy

This strategy has been informed from significant consultation with the public, customers, businesses and partners, and by the previous successful and ongoing digital work as part of the previous digital strategy.

This work focused on building our digital platforms and infrastructure, providing access to fibre broadband, developing the offer around digital skills for customers and staff, support modern ways of working, increasing self-serve options and supporting the digital economy.

We will continue our commitment

Expanding on this strong foundation, we will continue to bring the benefits of technology to communities, businesses and partners in Durham, to make it convenient and easy for our customers to interact with the council.

This five year strategy is an important step forward in our commitment to connect our communities and meet our 2035 vision as a county.

This content is part of our Digital strategy 2023-2028.

Read the next page: Reviewing our digital strategy - business context and strategic refresh

Read the previous page: Digital community: Expand digital access across the county

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