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Direct Payments - employing someone to help you as a Personal Assistant (PA)


If you choose to use your Direct Payments to employ a Personal Assistant you will be responsible for the recruitment and employment process.

Adults with care needs can search for a PA on the Locate - care and support in County Durham website. Parents and carers of a child with care needs can search for a PA to help them on the County Durham Families Information Service website.

There is also a similar PA register held by a company called Accountability. To access the Accountability register, the person looking for a PA can call this company on 0191 492 1222.

These registers contain the details of people who have registered to say that they are looking for employment as a PA. We can also advertise on your behalf to find a suitable PA, if this is required.

We will confirm with you what paperwork is required. If you are employing a PA, this is likely to include the following:

  • payroll documents
  • statement of main terms and conditions of employment
  • starter checklist
  • reference request forms
  • Disclosure and Barring Service (DBS), if a DBS is required
  • GDPR documents

DBS ask the member of staff to Contact Direct Payments and further instruction will be provided. Please note, if the service user is under 18, then employment cannot begin until a DBS has been completed and seen by the employer.



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