Direct payments - money for services you can arrange yourself
If you are entitled to financial help to meet your care and support needs, you can choose to receive money from us to buy services that meet those needs. This is called direct payments.
Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.
Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.
If you are entitled to financial help to meet your care and support needs, you can choose to receive money from us to buy services that meet those needs. This is called direct payments.