Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Salt bins

We have more than 2,000 salt (grit) bins in County Durham which we aim to keep filled during the winter months.

Find your nearest salt (grit) bin

Find your nearest salt (grit) bin on a map.

Salt bin requests and refills

Request a new salt bin or ask for a refill

For refills, please quote the reference number of the salt bin which can be found on the top or the side of the bin.

What is considered when a new salt bin request is sent to us?

Roads

steep gradients
severe bends
traffic category
bus route
accident history

Footpaths

high pedestrian activity
gradients
pedestrians with reduced mobility
health centres
local services

There is specific criteria which must be met before a salt bin can be placed in a new location, as outlined in the salt bin assessment form (appendix 4) in the winter maintenance policy located on our Winter service plan web page.

Contact Customer Services