Get help to avoid becoming homeless

How we can help you

We will provide advice on a range of housing issues, from landlord disputes to homelessness. We'll look at all of your options, from supported accommodation to privately rented housing. 

Helping you keep your home

If you're in danger of losing your home, we will work with you to prevent this happening. We can help if:

• you're fleeing domestic abuse
• you are being harassed by a neighbour or landlord
• you are facing possession proceedings
• you have received notice from your landlord
• being asked to leave by friends or relatives
• your relationship has broken down
• you are a care leaver with nowhere to go
• you are under 18 with nowhere to go
• you are struggling to pay your rent or mortgage
• you need help to live in your home

Finding a new home

If it's not possible to prevent you becoming homeless, we will try to help you find a new home, whether that's renting from a private landlord or housing associations.

What we must do

Homelessness covers a wide range of circumstances from being 'roofless' to being without a home of your own.  If you are homeless or think you may become homeless in the near future, we can give you advice about your rights and the housing options available to you.

The first time we speak to you we will ask questions to assess your situation to confirm what duties we owe under the homelessness legislation and if we have a legal duty to find you a secure home.  

Only certain people can be given a priority for rehousing under the current homelessness rules; however, our aim is to prevent homelessness wherever possible and if we can't accept your homeless application we will still provide you with advice and information to help you find or keep your home.

See Shelter for more information on the help we must provide.