Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Safe accommodation for people affected by domestic abuse

Victims of domestic abuse should have access to high quality, safe accommodation that meets their needs.

Get help to avoid becoming homeless as a result of domestic abuse. We can advise you on the accommodation options available.

Women's refuges

A women's refuge provides emergency temporary accommodation and support services to women and children who are victims of domestic abuse. You can ring refuges directly for advice and support.

North Durham Refuge 01207 282 193
East Durham Refuge 0191 586 8890
South Durham Refuge 01388 600 094
Central Durham Refuge 0191 386 5951

Harbour

Harbour can help you find safe accommodation. Contact 03000 202 525.

Safe Accommodation Strategy

The County Durham and Darlington Safe Accommodation Strategy (PDF, 1 MB) is a joint area strategy that sets out how victims of domestic abuse in County Durham, Darlington and the surrounding area, will be supported with safe accommodation.