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Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Freedom of Information and Environmental Information Regulation


The Freedom of Information Act (FOIA) 2000 gives you the right to request all types of recorded information held by us. Requests under FOIA must be made in writing and we must deal with them within 20 working days. Before you submit a request, check whether it is already in our publication scheme.



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