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Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Keep your community clean and tidy


Working in partnership with local community groups and councillors along with taking a pro-active approach to environmental issues around the county.

Find and Fix works in areas of the county that need more intensive work than our general maintenance can give. It focuses on sites that you raise with us, or we identify, and have multiple issues that need more attention. 

What activities are involved

Tasks that we have tackled so far as part of the project include parks that have become overgrown over time, and within which play equipment has needed a deep clean, cycle ways and footpaths that have been restricted by vegetation, car parks and access ways to some of the county's nature reserves in which fencing has been in disrepair and trees and shrubs have begun to encroach on parking bays and footpaths.

Work we have done so far across the county includes:

  • cutting back vegetation (eg weeds)
  • cutting back, removing and replacing shrubs and bushes
  • installing of new planting schemes
  • repairing, replacing, installing and painting new street furniture (eg benches)
  • removing encroaching grass or other vegetation from the edge of footpaths
  • repairing and renovating steps (cleaning and moss removal)
  • removing graffiti and flytipping
  • removing tree stumps
  • reseeding grassed areas
  • removing, replacing and installing bins and dog bins
  • cleaning bus shelters
  • cleaning and pressure washing play area equipment
  • repairing and replacing fences

Get involved

We are keen to work with local community groups who work to improve their local green spaces, as such, if your local community or volunteer group know of an area they would like to see improved, please Contact Find and Fix.

Reporting other issues

You can also:



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