Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Graffiti

Graffiti is an illegal activity that creates a negative impression of an area and can be very unsightly. We will investigate and remove graffiti where possible.

Report graffiti

We will investigate and remove graffiti from accessible areas which are in public view. In some circumstances, it may not be possible to remove the graffiti because of access problems or due to the fabric of the building.

Offensive graffiti will be removed within 24 hours of notification wherever possible. Other graffiti will be removed within three working days wherever possible.

If the graffiti is on your property and you request removal, it will be necessary for you to sign a disclaimer form before any removal work is carried out.

Contact Customer Services

Email help@durham.gov.uk
Telephone 03000 26 0000

Document downloads

Privacy notice - clean and green (PDF, 29 KB)(opens new window)

Related information

Street cleaning programme