Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Support for dementia

Dementia is a gradual, terminal condition, causing a widespread loss of mental functions and severely affecting a person's ability to carry out previously simple daily activities.

Dementia can affect people of any age, but is most common in older people. It is estimated more than 7,600 people in County Durham aged over 65 have dementia.

Dementia Advisor Service

The Dementia Advisor Service in County Durham offers support, advice and information to people living with dementia/memory problems, their families and carers. Dementia Advisors can:

give you information about what to do if you have a diagnosis of dementia
give you information about memory loss or dementia
help you to find and access local services
help you to plan for the future

Durham County Carers Support

If you care for someone with dementia, Durham County Carers Support can help with information about services to help you look after yourself.

Alzheimer's Society

For support in County Durham please call 0191 389 0400. If you are working with someone who would like dementia advice and support, please use the Alzheimer’s Society: referral form to refer to the dementia advice and support service.

Document downloads

Dementia guide (PDF, 374 KB)(opens new window)

Related information

Money off Council Tax for people with a severe mental impairment

Offsite links