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Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Money off Council Tax for people with a severe mental impairment


If you have been diagnosed by your doctor as suffering from a condition or illness that is classed as a severe mental impairment or care for someone who does, you may be entitled to receive a reduction or exemption on your Council Tax. If you are suffering from a severe mental impairment and live alone, your home is exempt.

You are considered to be severely mentally impaired if you have a severe impairment of intelligence and social functioning (however caused) which appears to be permanent, such as Alzheimer's.

It is your right to claim this discount or exemption. Claiming this discount does not adversely affect any eligibility for any other welfare benefits.

Qualifying Criteria

To qualify for this Council Tax discount the following conditions must be met.

The person must have been medically certified by a doctor confirming the severely mentally impaired condition. A doctor may diagnose someone because they have dementia, Parkinson's, severe learning disabilities or have had a stroke. However, not everyone with one of these conditions will be eligible for this Council Tax discount as they must also be entitled to, but not necessarily receiving, any of the following benefits:

  • Incapacity Benefit or Employment and Support Allowance
  • Working Tax Credit including a disability element
  • Attendance Allowance
  • Un-Employability Supplement Allowance
  • Severe Disablement Allowance
  • Constant Attendance Allowance
  • Disability Living Allowance (high or middle rate care component) or the daily living component of Personal Independence Payment.
  • Income Support which includes a Disability Premium
  • Universal Credit which includes an amount in respect of having limited capability for work or work-related activity
  • Armed Forces Independence Payment 
  • An increase in the rate of Disablement Pension (due to constant attendance being needed)
  • Job Seekers Allowance including a Disability Premium.

How to apply

To apply for a severe mental impairment Council Tax discount, download and complete the People with severe mental impairment council tax discount form (PDF, 502 KB) or Contact Council tax to request a form be posted to you.



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