Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.
Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.
If you have a compliment or suggestion about any of our services, please let us know.
Alternatively, contact your councillors, coming into one of our customer access points or Contact Corporate Complaints.
We pride ourselves on providing services of the highest quality and it is encouraging to hear good news about our services. You can help shape our services by letting us know your thoughts.
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