Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Anti-social behaviour

Anti-social behaviour covers a range of activities that affect people's enjoyment of their homes and communities. This page provides information on where to find help and other useful information.

You can report anti-social behaviour to us:

If the house itself is empty, please see our empty homes page.

We will fully investigate any complaint we receive.

If you have an ongoing problem with anti-social behaviour and it's not being addressed, the Case Review (formerly known as the Community Trigger) gives you and your community the right to expect action.

Other help and advice

You can report off-road bikes to the police by calling 101.
If you are a tenant with any former council housing company or other housing association, you can find more information on their website.
Neighbourhood wardens work to improve the quality of life for residents by reducing the level of anti-social behaviour. Numbers of incidents are included in their monthly performance reports.