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Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Community Protection


Community Protection has responsibility for the functions of environmental health, trading standards and licensing.

The overall aim of the service is to protect and improve the health, safety, economic wellbeing and environment of the communities we serve. Services include:

  • food safety and standards
  • animal health and welfare
  • infectious disease control
  • community health surveillance
  • licences
  • markets
  • pollution control
  • public health
  • fair trading
  • safety and metrology


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