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Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Retail support


We are the first point of contact for all retail, hospitality and leisure business enquiries in County Durham. Find out more about the services available that could help your business grow.

Type of help that is available

We provide a mix of business support including:

  • provide free training for business owners and staff
  • assisting new business start-ups with
  • improving shop frontages and premises
  • assist with site acquisition and clearance
  • Grants and loans available

Talk to us

You will be provided dedicated support to work with you on a one-to-one basis throughout your business journey. If you need further information, Contact Community Economic Development.



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