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Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Pavement parking


We have a responsibility to maintain of adopted pavements within the county. Vehicles parked on a pavement can cause serious damage to the pavement and surrounding grassed verges.

Pavements are constructed and provided for pedestrian use. Vehicles parked on pavements are:

  • a hazard to pedestrians, causing an obstruction which may force them to step off the pavement into the road
  • a hazard by restricting the width of the pavement, making it difficult for a person with a pushchair, wheelchair or mobility scooter to pass safely
  • a hazard due to the damage they can cause to the pavement

If vehicles are parked on a pavement where there are waiting restrictions, such as yellow lines on the adjacent road, then a parking fine can be issued. Waiting restrictions normally cover the whole width of the road and pavement.

If there are no waiting restrictions on the road next to the pavement, we have no power to take action and the matter should be referred to the Police. 



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