Who our digital customers are
We provide digital services to a diverse group of customers with a range of needs, preferences and expectations.
We work across Durham to ensure that all our customers have the services and connectivity they need close at hand, and that no one is excluded due to where they live.
This includes:
- Residents: working with residents to digitally enhance key services such as our website, our online portal, leisure, and social care.
- Staff: supporting our staff to better deliver services and develop their digital skills and capabilities.
- Schools: providing digital services and support to our local schools, teachers and pupils to enhance their access to digital tools and learning.
- Commercial services: our commercial service offer to schools, emergency services, health providers and a vast range of external businesses and organisations to share our expertise and add value to these services.
- Local businesses: working with local businesses to support economic development and growth, developing digital connectivity and providing a forum for digital innovation through our Digital Durham website.
- Visitors: using digital information and guides to promote Durham as a destination with attractions for visitors and tourists.
This content is part of our Digital strategy 2023-2028.
Read the next page: Our digital journey
Read the previous page: Why digital technology is important
- Email help@durham.gov.uk
- Telephone 03000 26 0000
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