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Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Avian influenza (bird flu)


Avian influenza (bird flu) is an infectious disease of birds caused by a variety of subtypes of the influenza A virus. The risk to humans is very low.

If you suspect any type of avian flu, you must report it immediately by calling the Defra Helpline on 03459 33 55 77 or you can Report dead wild birds online.

If you have any concerns about the health of your birds, seek prompt advice from your vet.

All bird keepers (whether you have pet birds, commercial flocks or just a few birds in a backyard flock) must keep a close watch for signs of disease. Good biosecurity is essential to limiting the spread of diseases such as avian flu in an outbreak.

Wild birds

Avian Flu circulates naturally in wild birds worldwide and can be transmitted from bird to bird. The risk to humans is very low. Avian Flu is seasonal as we see more cases reported over the winter period than at other times of the year.

Over the past year there have been reported cases in North Yorkshire and the North East, including in County Durham.

In public spaces, to protect yourself and help us:

  • please don't feed the birds
  • avoid touching dead or sick birds
  • report any dead or sick birds to the park attendant or by calling the Defra Helpline on 03459 33 55 77 or you can Report dead wild birds online.
  • wash your hands regularly

There is a bird flu prevention zone currently in place for the UK.

Read the Gov.uk: avian influenza guidance for further advice.



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