Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Travel by train

Information about rail services which link County Durham to the rest of the UK.

The main train companies serving the county are:

LNER Trains - to Scotland and London Kings Cross
Cross Country Trains - to the Midlands and South West
TransPennine Express - to Manchester Airport, Edinburgh and Liverpool
Northern Rail - to Seaham, Bishop Auckland, Shildon, Newton Aycliffe and Heighington.

Visit National Rail for information on the best service for you, or check the National Rail: departures to find out whether your train is running on time.

Contact Transport Services

Email encts@durham.gov.uk
Telephone 03000 268 667

Related information

Railcards