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Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Christmas tree collections


We collect real Christmas trees for free in December and January.

When you request your collection, we'll give you the start date of the week in which we'll collect your tree. The tree could be collected any day during that week. If you book online, you will receive an email confirming the start date of your collection week.

Book to have your real Christmas tree collected. Booking are available until 6 January 2025 for collection between 6 and 24 January 2025.

When you leave your tree out for collection, please:

  • put your tree out from 7.00am on Monday of your scheduled week of collection
  • leave you tree/trees outside at the kerbside where your bin is normally collected
  • make sure we can gain access to the tree(s)
  • cut trees over 10 feet in height into a manageable size ie at least in half with further trimming to larger branches

Do not place your tree out for collection before your scheduled collection week. This helps stop the tree being taken by a third party who may not be licensed to collect and dispose of your tree legally, and your tree could end up being flytipped.

If you do not arrange a collection

If you want to get rid of your Christmas tree before January or you don't arrange to have your tree collected, you can take your tree to a household waste recycling centre. See Recycling centres (tips) to find your nearest or to see opening hours.

Supporting a local charity

Local charities may also offer Christmas tree disposal in parts of the County for a donation to their charity. Note: we are not running these services, your booking and any donation is an arrangement directly with them.

 

 



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