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Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

There are currently problems accessing Pensions Online on some mobile devices. We apologise for any inconvenience this may cause.

Accessing your pensions information online


Find our Local Government Pension Scheme information online.

Pensions Online - information for pension scheme members

Who can access the information

  • active pension scheme members
  • deferred pension scheme members
  • people who currently receive a pension from the fund

What can I do on the portal?

As an active member of the scheme you can:

  • view and update your personal details
  • view and update nomination details
  • run benefit quotations
  • view and download documents including Annual Benefit Statements
  • view pensionable service and salary history

Pensions information for organisations running the pension scheme for staff

If you are running the scheme for your staff, please see our Pension Scheme administration portal.



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