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Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Neonatal support group


This friendly group is for mams, dads and carers who have had babies on the neonatal unit (post discharge).

Come along and meet other families, make new friends or catch up with friends from the unit. Groups are run by neonatal nurses.

Groups run monthly:

Bishop Auckland Family HubChester-le-Street Family Hub

From 1.00pm to 2.30pm on:

  • Monday 13 January 2025
  • Monday 10 February 2025
  • Monday 10 March 2025
  • Monday 14 April 2025

From 10.00am to 11.30am on:

  • Thursday 23 January 2025
  • Thursday 27 February 2025
  • Thursday 27 March 2025


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