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Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Manage your fostering - supported lodgings payments online


Use our secure Children's Provider Portal to manage your payments with us.

Login to Children's Provider Portal to manage your payments online.

When you are logged in, you can:

  • view your payments (scheduled, in process, already paid)
  • view remittance advice by time period
  • view annual reports (payment totals) by financial year
  • contact our finance team directly
  • submit mileage claims

If you would like to register to manage your payments online please speak to your social worker or Contact Fostering and adoption payments

If you need help to use our online system, Contact Fostering and adoption payments

Please note - the Children's Provider Portal is supplied by ContrOCC and may be called the ContrOCC Provider Portal once you are logged in.



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