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Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Deprivation of Liberty Safeguards


Some people living in care homes cannot always make their own decisions about where to live or how to be cared for, so they need extra care and protection to ensure they do not suffer harm.

This may mean restricting their freedom to the point of depriving them of their liberty by ways such as preventing them from leaving or monitoring them very closely to keep them safe.

We have a dedicated team of experienced Best Interest Assessors whose job it is to look at individual cases to make sure these arrangements are appropriate. In particular, they will make sure that any restrictions are the minimal necessary and are in place for the shortest possible time. They will work with relatives and other representatives to listen to their views. 

If you would like further information please Contact Deprivation of Liberty Safeguards.



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