Deaf, blind and partially sighted services

Specialist support

Our sensory support team will provide general advice, information and training to help you stay independent and safe. Services and support choices include:

• help at home
• adaptations to your home
• personal alarms / sensors (Telecare)
• employment support
• leisure activities

With your agreement, you might be referred to a relevant organisation for help.

Add your details to our register

We keep a register of blind, partially sighted, deaf and hard of hearing individuals in the county. You can add your details to the register as follows:

Registering as blind or partially sighted

Ask your ophthalmologist to complete a Certificate of Visual Impairment Form and send to our adult sensory support team. There are two categories of registration:

• severely sight impaired / blind
• sight impaired / partially sighted

Registering your hearing loss

We are required to establish and maintain a register of people with hearing impairment; however, registration is entirely voluntary. There are a number of categories of deaf and hard of hearing registration dependent on your degree of hearing loss.

If you want to register you can:

• register online to say you have hearing loss - you will be asked for your level of hearing loss - this is made easier if your GP has already referred you to an audiologist and they have recorded your level of hearing loss on an audiogram
• Contact Social Care Direct
• speak to your hearing aid provider

Contacting us by British Sign Language (BSL)

You can Contact us by British Sign Language using our video relay service.