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Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Fighting fraud and corruption


This page explains fraud and corruption and what we do to protect ourselves, our employees, partners and the public from it.

What is fraud

The Fraud Act 2006 describes fraud as the intention to make gain or cause loss:

  • fraud by false representation
  • fraud by failing to disclose information
  • fraud by abuse of position

There are further subheadings of fraud described including possession of articles for use in fraud, making or supplying articles for use in frauds, participating in fraudulent business and or obtaining services dishonestly.

What is corruption and bribery

Corruption is defined as the offering, giving, soliciting or acceptance of an inducement or reward, or showing any favour or disfavour which may influence any person to act improperly.

Bribery is defined in the Bribery Act 2010 "as giving someone a financial or other advantage to encourage that person to perform their functions or activities improperly or to reward a person for having already done so, in order to gain personal, commercial, regulatory or contractual advantage". It is the most common form of corruption.

Fraud and corruption drain our time and money from those who really need our support.

Protecting against fraud

We take fraud and corruption very seriously and are committed to preventing and detecting fraud and corruption. We aim to develop a culture of zero tolerance against fraud and corruption.

We have a Corporate Fraud Team and all instances of potential fraud or corruption that are reported to us will be investigated rigorously and promptly, and appropriate action will be taken. We encourage anyone concerned about fraud or corruption concerning the council, its partners or wholly-owned companies, to report it using the Contact Corporate Fraud details.

You can find details about benefit fraud on our Report Housing Benefit fraud page.

Related guidance

You may be interested in information produced by Action Fraud, that highlights some of the ways fraudsters obtain personal details of unsuspecting people. 

Be on your guard. As the old saying goes: 'If it is too good to be true, it probably is!'



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