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Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Benefit cap


There is a limit on the total amount of benefits that a working age household can receive. The benefit cap applies if you receive Housing Benefit or Universal Credit.

The level of the benefit cap in County Durham is:

£423.46 per week or £1835 per month if you are a couple
£423.46 per week or £1835 per month if you have children
£283.71 per week or £1229.42 per month if you are single

The benefit cap does not apply to you if anyone in your family receives one of these disability or carer benefits:

  • ESA that includes the support component
  • Universal Credit that includes the work-related activity element
  • UC that includes the carers element
  • Carers allowance
  • Guardians allowance
  • Attendance Allowance
  • Personal Independence Payment
  • Disability Living Allowance
  • Industrial Injuries Benefits
  • War Pension

The benefit also does not apply in these work-related situations:

  • You get Working Tax Credit
  • You get Universal Credit and your net monthly earnings are at least £793 per month
  • You are within the nine month 'grace period' and in each of the 12 months before your earnings went down or you stopped working, you earned the same as or more than the earnings threshold. The earnings threshold was £722 up to 7 April 2024 and £793 from 8 April 2024.

These benefits are included when working out if you are benefit capped:

  • Child Benefit 
  • Child Tax Credit 
  • Employment Support Allowance (if there is no support component)
  • Housing Benefit (unless you live in supported accommodation) 
  • Incapacity Benefit 
  • Income Support 
  • Jobseeker's Allowance
  • Maternity Allowance 
  • Severe Disablement Allowance
  • Widowed Parent's Allowance
  • Window's Pension

Further help if you are affected by the benefit cap

If you receive Housing Benefit or Universal Credit housing costs element and are in financial hardship, you apply to the Council for a Discretionary Housing Payment (DHP). These are usually short-term payments until your situation improves.

You can also get advice from the Welfare Rights Service. Please Contact Welfare Rights.
 



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