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Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Why choose our pest control service?


If you've got a pest problem, make the choice to call in our pest control experts to help.

Whether it's advice and support to keep pests at bay or a one off programme of treatment to get rid of rats, mice, wasps, fleas, cockroaches and more, our pest control team offers a wide range of services to householders and businesses.

Why choose our pest control services?

Protection from pests

Protecting you from pests is our main objective. We offer: 

  • a choice of morning or afternoon appointments, on a day of your choice,
  • safe treatments that are fully risk assessed,
  • advice on how to prevent pests infesting your property in the future,
  • commercial contracts with a fully integrated pest management service that protects your business from the harmful effects of a pest infestation.

Professional service and experienced staff

We are a member of the British Pest Control Association (BPCA), the UK's leading trade association for pest control which encourages high standards of professionalism in the industry.

Our experienced team of technicians operate throughout the county and visit every area at least three times a week. Each team member is qualified through the BPCA and collectively they have over 120 years' experience in the pest control industry.

Environmentally friendly ethos

We operate environmentally responsible practices to minimise the risk of harm to the environment and non-target species.

All technicians have completed training from the Campaign for Responsible Rodenticide Use (CRRU) and we only use licensed, professional pest control products, that comply with all relevant UK and European legislation.

Think Wildlife - campaign for responsible rodenticide use logo
Wildlife aware logo

In partnership with

  • Think Wildlife - campaign for responsible rodenticide use
  • Wildlife aware


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