Skip to content
  1. Do it online
  2. Login
  3. Have your say
  4. My Durham

Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Report Council Tax fraud


Council Tax fraud costs all taxpayers. If you suspect someone of committing Council Tax fraud, you can report it in a number of ways.

You can make a report anonymously - you do not have to give your name or contact details unless you want to.

Examples of Council Tax fraud 

Council Tax fraud can take many forms. It happens when people provide false information to get a discount/Council Tax reduction or they don't tell us about a change in circumstances. Examples of this can include: 

  • not telling us about a partner or additional adult living with you
  • claiming Council Tax reduction because of a low income but not telling us about all your earnings such as income from 'cash in hand' work or undeclared employment 
  • not declaring benefits, occupational pensions, savings or bank accounts
  • claiming to be a student when you're not
  • falsely stating a tenant is resident to avoid the empty property premium

What happens after you report someone

We will look at the information you give. We will only take action if we find the person has been committing Council Tax fraud. Action can include asking for monies to be repaid or taking them to court. Depending on the offence, the outcome of any prosecution can vary from community hours, a fine or in the most serious cases imprisonment. 

Why we need to stop Council Tax fraud

Some people believe that Council Tax fraud is a victimless crime and is therefore okay. This is not the case. Council Tax fraud costs councils around £30.6m a year, with 78.9% of all fraud being linked to Council Tax. It takes money away from vital resources and services, meaning the real victims are the residents of County Durham.



Share this page

Share this page on Facebook Share this page on Facebook Share this page on Twitter Share this page on Twitter