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Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Contact Landlords (benefits)


  • Address
    • Transactional and Customer Services
    • PO Box 238
    • Stanley
    • County Durham
    • DH8 1FP
    • United Kingdom
  • Telephone 03000 26 2000


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