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Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Contact Financial Assessment (social care)


  • Name Contact Financial Assessment (social care)
  • Address
    • Durham County Council
    • PO Box 257
    • Stanley
    • County Durham
    • DH8 1GL
    • United Kingdom
  • Telephone 03000 268 232
  • Fax 01207 218 876


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