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Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Smoke free legislation


The law requires that virtually all indoor public places and workplaces, including vehicles, to be smoke free. It affects almost every business in County Durham.

Smoke free legislation:

  • reduces the risks to health from secondhand smoke
  • recognises a person's right to be protected from the harm of second hand smoke and to breathe smokefree air
  • helps people trying to give up smoking by providing supportive smoke free environments
  • will save thousands of lives over the next decade by reducing exposure to hazardous secondhand smoke and overall smoking rates

If you smoke and would like to give up, you can Get help to quit smoking.

It's illegal to sell tobacco products to people under the age of 18 in England and Wales. This includes the sale of cigarettes, cigars, tobacco for roll your own and pipes as well as rolling papers. The law applies to shops and also to businesses who have cigarette vending machines on their premises. 

Where you cannot smoke

Smoking is prohibited in all enclosed or 'substantially enclosed' public places and workplaces, making it an offence to:

  • smoke in smoke free premises
  • permit others to smoke in smokefree premises
  • fail to display warning signs in smoke free premises

Premises are considered to be 'substantially enclosed' if they have a ceiling or roof but there are openings in the walls which are less than half of the total area of walls. This is known as the 50% rule.

If you would like advice on smoke free issues or would like to know if any part of your business is affected by smokefree laws please Contact Customer Services.

What we can do

We can provide advice and information to businesses on the legal requirements, and investigate complaints relating to smoking in the workplace. Where businesses persistently or blatantly break smokefree laws, we will issue a fixed penalty notice or take legal action against those concerned. Any action taken will be consistent with our enforcement policy. 

Help to stop smoking

To find out more information about the help available to stop smoking see our Get help to quit smoking page.



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