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Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Dangerous structures


We have a statutory duty to ensure that all structures within the area which are considered dangerous are made safe within the shortest possible time period.

For reporting dangerous structures out of hours, please call 03000 26 0000.

Buildings can become dangerous for a variety of reasons, ranging from settlement or old age, vehicle impact, vandalism or design defects, to more dramatic causes such as fire, explosion or storm damage. As buildings can become dangerous at any time, in order to deal with this, we also operate a 24 hour call out service. Dangerous structures fall into two categories:

  • Imminently dangerous: structures which are at risk of imminent collapse and must be secured for public safety. The owner will normally be recharged for emergency works carried out in these cases.
  • Hazardous: structures which are unstable but are not imminently dangerous. In these cases, the owner is given a reasonable time to remove the danger. Failure to respond may result in a Magistrates Court Order being obtained. We work closely with the Police, Fire Brigade and external government agencies such as the Health and Safety Executive and the Environment Agency.

All buildings which appear to be dangerous should be reported to us and we will treat the matter with the utmost urgency. If it is considered that a building is imminently dangerous, we can request immediate evacuation and request, or take, any action necessary to protect the public. Such action may involve temporary road closures, barricading, shoring, scaffolding, repairs or demolition.

 



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