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Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Business Improvement Districts


A Business Improvement District (BID) is a business controlled initiative which gives local organisations the power to raise funds locally, to be spent locally, with the aim of improving their own business environment.

The purpose of a BID is to give businesses control over the development and delivery of projects and monitor their results. It is aimed at increasing the footfall in the area, leading to an increase in business performance and improvement in the business environment.

The Durham BID received a positive vote in the ballot which was declared on 3 July 2017, for an area of Durham City that is subject to the BID levy for the next five years.

Enquiries about the BID

The Durham BID website has more information.

How to pay for your BID

Invoices are calculated on 1.5% of a property's rateable value, where the rateable value is £6,500 or above. We act as the collecting agent for The Durham BID Company.

Internet

You will need a debit/credit card, and your BID invoice number, which is on the front of your bill. To pay your BID invoice, please use our online invoice payment system.

Through your bank

Make payments, through your bank, to Lloyds Bank Plc, account number 51009868, sort code 30-92-79. Please make sure you quote the BID invoice number, which is on the front of the invoice.

BACS

For payment by BACS, please ensure your remittance advice is emailed to income@durham.gov.uk

By post

You can send your payment to the address shown on the right. Please do not send cash through the post. Cheques should be made payable to Durham County Council. Your BID invoice number should be quoted on the back of the cheque. Please do not hand deliver payments.



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