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Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Claim Housing Benefit when you rent privately


New Housing Benefit claims can only be made by state pension age households or working age people who live in supported accommodation.

If you rent your house privately your Housing Benefit will be worked out using Local Housing Allowance (LHA) rules.

Who LHA applies to

LHA applies to most people who rent from a private landlord or letting agent and have made a new Housing Benefit claim since April 2008.

How LHA works

LHA rates set the maximum amount of Housing Benefit you can receive. These are set by the Valuation Office Agency rather than the council. The rates determine the maximum amount of Housing Benefit that can be paid based on the number of bedrooms your household needs and where you live. They are reviewed  in April each year. They can go down as well as up. 

What rate you will get

Search for current LHA rates by postcode. Use the Local Housing Allowance: bedroom calculator to work out the bedroom entitlement for your household. 

How you apply for Housing Benefit when you rent privately

You make a claim in the normal way.

How LHA is paid

Find out how your housing benefit is paid under LHA rules.



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