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Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Due to an IT issue, the Parking Shop cannot currently take card payments. You can pay online using the link below. To pay with cash, cheque or postal order visit The Parking Shop, Suite 1, Forster House, Forster Business Centre, Finchale Road, Durham, DH1 5HL.

Controlled Parking Zones and areas


A Controlled Parking Area (CPA) or Controlled Parking Zone (CPZ) is an area where special parking restrictions apply.

Controlled parking helps reduce and control the problems of long stay parking by commuters and office workers, which then helps create space for short stay visitors, such as shoppers and tourists as well as residents and their visitors. 

The zones/areas have many similar parking restrictions to those found when parking on the streets in other places, and you may need a permit before you can park.

Pay and display bays and permit holder only areas are restricted between certain hours (please refer to signage). Parking is free outside of operational hours and on bank holidays.



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