Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Get money off your business rates

Find out if you qualify to pay less business rates.

Rate relief

Small businesses, charities and businesses in some rural areas or who move into empty retail properties can apply for rate relief to pay lower rates.

Hardship relief

We may be able to temporarily reduce or cancel your bill if you're suffering financial hardship. Find out more on our business rates hardship relief page.

Contact Business rates

Email businessrates@durham.gov.uk
Telephone 03000 268 997

Get money off your business rates

Rate relief

Hardship relief

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