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Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Set up or change your Council Tax direct debit


If you prefer never having to worry about making or missing payments, pay your Council Tax by direct debit.

When you set up or change your Council Tax direct debit, you have a choice of:

  • how many instalments you pay over the year
  • the date that you want to set your direct debit up for

Your direct debit changes in line with your bill

Once you're set up to pay by direct debit, you don't need to cancel it before you receive your next bill. Your direct debit will automatically change in line with any changes to your bill.



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