Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Weights and measures

Many goods are required to be sold with an indication of their weight or quantity. Equipment used to weigh or measure goods to be sold must comply with specific standards and be tested prior to use.

Trading Standards operate a planned inspection programme, which includes testing all weighing and measuring equipment used for trade within the county. We also give advice to traders on how to comply with weights and measures law.

If you have bought goods which you think are less than the quantity stated, please let us know.

We give advice to businesses and consumers in County Durham on weights and measures legal requirements.

Contact Safety and Metrology

Email tradingstandards@durham.gov.uk
Telephone 03000 261 016

Offsite links