Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Child and Adolescent Mental Health Services (CAMHS) Nurse Drop-in

For parents and carers of children aged 5 - 19 years old. You can drop in and speak to a CAMHS worker about your child's need. One of the Family Hub team will also be available to give you more information about what we offer for parents, carers and children.

These sessions may be useful if your child is struggling with:

low confidence and self esteem
low mood
worrying and anxious feelings

The CAMHS nurse will not be able to give any updates on open cases and ongoing CAMHS work during these sessions. Any questions like this should be directed to the CAMHS team supporting your child.

To refer into CAMHS please call 0300 123 9296. If you require Mental Health Crisis support please contact the CAMHS Crisis Team on 111 or 0800 51 61 71.

Please note that these sessions are a pilot within two Family Hubs. We will be gathering feedback over the summer and evaluating these sessions, looking to offer in more of our hubs in the autumn.

Where	Day	Time
Chester-le-Street Family Hub	Wednesday 6 November 2024 4 December 2024	10.00am to 12 noon
Stanley Family Hub	Wednesday 18 December 2024	12.30pm to 2.30pm
Stanley Family Hub	Wednesday 20 November 2024	4.00pm to 6.00pm

Where

Day

Time

Chester-le-Street Family Hub

Wednesday