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Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Independent Mental Capacity Advocates


The aim of the Independent Mental Capacity Advocate service is to provide independent safeguards for people who lack capacity to make certain important decisions.

The Independent Mental Capacity Advocate (IMCA) is used when the person who lacks capacity has no-one else (other than paid staff) to support or represent them.

You can find details of advocacy services on our Locate - care and support in County Durham website.



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