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Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Our commitment to equality standards


Equality and inclusion are at the heart of our vision and core values. This is demonstrated through our commitment to national and regional initiatives and standards.

Disability Confident Leader Level 3

As a Disability Confident Leader, we aim to improve recruitment and retention rates of disabled people within the council and work with businesses locally to improve disability employment rates countywide.

We work with the North East England Rainbow Alliance

The Rainbow Alliance is all about raising awareness and improving responses for LGBT+ people living and working across County Durham and Darlington and the North East. We will continue to work with this group to improve support for victims of same sex domestic and/or sexual violence, hate crime and bullying through education and training.

We are White Ribbon accredited

White Ribbon is the UK's leading charity engaging men and boys to end violence against women and girls. Striving to change long-established attitudes, behaviours and systems around masculinity that perpetuate gender inequality and men's violence against women. We are committed to support those affected by domestic abuse and violence against women and girls.

We are Armed Forces Covenant supporters

Those who serve in the Armed Forces, whether regular or Reserve, those who have served in the past, and their families, should face no disadvantage compared to other citizens in the provision of public and commercial services. Special consideration is appropriate in some cases, especially for those who have given most such as the injured and the bereaved. We are committed to the covenant and all it stands for.

We have also been awarded the Ministry of Defence's (MOD) Gold Award which recognises our positive attitude and policies towards serving and ex-members of the Armed Forces.

For all Armed Forces personnel, reservists, veterans and their families, our Armed Forces Outreach Service (AFOS) can provide help and support with benefits, employment, health and wellbeing, schools, and care and support. See Armed Forces support.

Disability confident leader logo
North East England Rainbow Alliance logo
White Ribbon Logo
Armed Forces Covenant logo
Better Health at Work Award logo
Investors In The Environment

In partnership with

  • Disability confident leader
  • North East England Rainbow Alliance
  • White Ribbon
  • Armed Forces Covenant
  • Better Health at Work Award
  • Investors In The Environment


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