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Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Regional transport campaigns and initiatives


On behalf of the North East Joint Transport Committee (NEJTC) of which we are a member, we're leading innovative projects which are shaping the future of regional transport.

Discover more about our recent projects and campaigns and how we're improving connectivity across the North East.

Bus service improvement 

The region's first Bus Service Improvement Plan (BSIP) has unveiled region-wide ambitions to make buses more attractive by making them an affordable and practical alternative to using private cars for more people and helping existing bus users to travel more frequently.

The numerous measures proposed include:

  • improvements to timetables and fares
  • extensive priority measures on roads and at junctions to speed buses up
  • two new park and ride sites
  • new and attractive waiting facilities
  • a set of affordable fare "caps" that work across all buses and Metro services
  • lower fares for many young people
  • simplified and improved information

Find out more at: North East Combined Authority: Bus Service Improvement Plan.

Cheaper travel campaigns

Get round for £1

If you're 21 or under, now you can go by bus for just £1 or less!

Or, you can buy a £3 unlimited day ticket to get round County Durham, Northumberland and Tyne & Wear - you can even go by bus, Metro or ferry!

Find out more at North East Combined Authority: Get round for £1.

Get round for £2

Whether you are heading to work or into town, a single bus journey will cost no more than £2 on most routes across England. A list of bus companies and bus routes included in the £2 bus fare cap scheme can be found at Gov.uk: £2 bus fare cap.

Take the Bus

The Take the Bus campaign encourages older people to make the most of free bus travel to meet friends and family, rediscover local attractions and get their 'culture fix from 66.'

Find out more at Gov.uk: New campaign to boost free bus travel this summer or apply for your free concessionary bus pass at Apply for a bus pass.

All day anywhere

Working in partnership with the North East Combined Authority, Nexus, bus operators and other local councils, we are introducing some new joint adult day tickets.

These new adult day tickets are valid across most bus operators, as well as Metro and Ferry, in the relevant areas.

You can now travel with the: 

  • Day tickets for unlimited bus travel in County Durham for £4 
  • Day ticket for unlimited bus travel in Northumberland for £5 
  • Day tickets for unlimited bus, Metro and Ferry travel in Tyne and Wear for £6 
  • Day tickets for unlimited bus, Metro and Ferry travel across all of the North East (Tyne and Wear, Durham and Northumberland) for £6.80

Find out more about North East Combined Authority: all day anywhere

Plan your journey with Traveline North East or use our Bus timetable information 

Related information



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