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Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

School visits


We encourage services and schools to provide safe and challenging educational visits for children and young people. These could be anything from a trip to the local church to an expedition to Peru.

Our Educational Visits, Off Site Activities and On-Site ‘Adventures’ Policy and Guidance (PDF, 365 KB) is based on nationally recognised guidance that provides schools, services and group leaders with the support needed to plan and deliver both safe and challenging outdoor experiences to children and young people of all ages and abilities.

For further information, please contact the school or service concerned.



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