Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Families Information Service (FIS)

The Families Information Service is a free and impartial information service that supports families with children and young people on all aspects of family life.

You can find out more on our County Durham Families Information Service website about:

childcare
free play and learn for two year olds
free early learning for three and four year olds
family support
activities and groups
becoming a childminder

The website also has a Local Offer section which makes it easier to find everything you need to know for children and young people aged 0 to 25 years with special educational needs and/or disabilities.

Contact Families Information Service

Email fis@durham.gov.uk
Telephone 03000 269 995

Related information

Become a childminder

Offsite links