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Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Housing strategies and policies


We are responsible for producing and enabling the delivery of Durham's Housing Strategy. The strategy sets out the key priorities for the county.

Housing Strategy

The Housing Strategy contains a series of 'key messages' which explain our and our partners' delivery priorities and approach to addressing housing issues. The main aims are to put people first and to focus on the housing needs of our residents. We want to:

  • raise standards across the private rented sector through seeking greater licensing powers in order to tackle poor landlords, as well as continuous engagement with landlords and the extension of the Accredited Landlord Scheme for responsible landlords
  • deliver homes to meet the needs of older people within our communities and supporting people to live independently for as long as possible
  • work with those communities most affected by long term empty properties - this will include working with property owners and landlords with the aim of bringing empty properties back into use wherever possible
  • maximise the delivery of affordable homes, both by securing developer contributions as part of new housing development and through close partnership working with Registered Providers and Homes England

Housing strategy for County Durham. (PDF, 14 MB) 

The development of the new housing strategy was informed by the following documents:

Local Investment Plan (LIP)

The Local investment plan (PDF, 2 MB) sets out the County's strategic objectives for housing and regeneration to inform and prioritise investment. The plan has been agreed with the Homes and Communities Agency (HCA), the national regeneration agency for England and Wales.

Tenancy Strategy



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