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Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Durham was last inspected in June 2024. As part of the inspection process, inspectors received feedback and views from 1,500 children, young people, families and partners. You can read more about the feedback from the inspectors on our Strategies, plans, policies and inspections page.

Gypsy, Roma and Traveller Education


Our Gypsy, Roma and Traveller Education team is dedicated to improving the educational outcomes of all Traveller pupils living in County Durham.

Support for schools

We support children, families and schools with access to school places and the subsequent transition and induction. Attendance tracking sits alongside monitoring of the academic progress of pupils in schools to raise achievement. Schools benefit from the service providing support to those pupils most in need.

We deliver workshops to raise awareness of Gypsy, Roma and Traveller (GRT) cultures to promote inclusion in our schools and wider community.

Being identified as a group most at risk within education, we use a range of methods to overcome the barriers that exist for this often marginalised group.

Our team play an important role in establishing closer links between home and school and our core offer includes advice and guidance to both families and schools. Working collaboratively with multi-agencies, we endeavour to improve engagement which, in turn, improves educational outcomes for Gypsy, Roma and Traveller pupils.



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