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Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Durham was last inspected in June 2024. As part of the inspection process, inspectors received feedback and views from 1,500 children, young people, families and partners. You can read more about the feedback from the inspectors on our Strategies, plans, policies and inspections page.

Early Years Support and Portage


Our Educational Psychologists (EPs) help with the early identification of need and provision for children with Special Educational Needs and Disabilities (SEND) and work with pre-school children and their families in their homes or preschool settings.

Working in partnership with parents, carers, early years settings and colleagues within the Council and health, Educational Psychologists facilitate a shared understanding of a child's unique profile of strengths and needs. With this shared understanding we work together with parents/carers and settings to identify strategies and arrangements to support the child's development and inclusion.

Support for schools and settings

Our work might involve consultation, observation and direct work with children or a combination of these. With a shared understanding of the child, Educational Psychologists' work with settings might involve discussing or modelling support arrangements, resources and interventions for an individual child or groups of children. Our Educational Psychologists can also support capacity building by providing training in schools or settings if required. The Specialist Educational Psychologist for Early Years supports the council's strategic functions with reference to very young children with SEND and represents Educational Psychology on the Early Years Panel.

Portage service

The Durham Portage Service is a team of skilled and experienced specialist support staff line managed by the Specialist Educational Psychologist for Early Years. Portage workers provide specialist home teaching support for very young children with the most complex needs, usually before they begin nursery education. Some families also access Portage Parent and Child groups. Referrals typically come from health colleagues but also parents and occasionally early years' providers. The Durham Portage Service is a member of the National Portage Association.



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